Silver Fleet Terms and Conditions

1. The customer shall pay the initial booking fee on completing the booking form.  The customer shall pay the further fee specified in the booking form 21 days prior to the date of the function.  Failing to pay the initial fee or the further fee would entitle the company to cancel the booking.  Within five days of the function the company shall send to the customer a final invoice showing the balance due.  This shall be paid within 10 working days. In default of payment on the date due interest shall be payable by the customer to the company on the balance outstanding at the rate of 4% above the base rate of Barclays Bank plc from time to time from the due date up to the date of the actual payment.
2. The customer shall, not less than three clear working days before a function is due to take place, inform the company in writing of the number of persons who will attend the same.
3. The contract price shall be calculated on whichever of the following bases is agreed between the parties at the time when the booking is made.
1. Such global sum as may have been agreed; or
2. The total sum arrived at by multiplying the agreed per capita charge by the number notified to the company under the provisions of clause 3 hereof; or
3. The total sum arrived at by multiplying the agreed per capita charge by the minimum number of persons to attend, as stated by the number who do attend, whichever is the greater; or
4. such other method of calculation as may have been agreed.
4. In the event of circumstances arising which are beyond the company’s control and which render impracticable performance by the company of its obligation in respect of any booking, the company shall be entitled to cancel such booking without incurring any liability to the customer in respect of such cancellation. The circumstances hereinbefore referred to include (but are not to be taken as being limited to) damage to or destruction of any venue (whether by fire or otherwise), strikes, lockouts, industrial unrest, shortage of labour and shortage of food/or beverage supplies.
5. The company shall not be liable for the loss of or any damage to the property of the customer of any guest suffered or incurred whilst on the company’s premises, save insofar as the same may be caused by the default of the company, its servants or agents. In particular it is to be noted that the cloakrooms provided for the customer and guest are not under the constant supervision of the company, and that any property deposit therein is left there at the sole risk of the owner.
6. As between the customer and the company, the customer shall be responsible for bringing the provisions of clause 5 hereof to the attention of guests attending any function which is or forms part of the subject matter of the agreement between the company and customer.
7. No wines or spirits or food may be brought onto the premises by customers or guests for consumption on the premises unless by prior agreement with the company.
8. All meetings or other functions must finish at the time specifically agreed by the customer with the company. Each vessel must be left in the state and condition in which it was found by the customer prior to the commencement of the function
9. The customer shall be liable for any damage caused to the vessel or premises or any furnishings, utensils or equipment therein by the wilful act or default of the customer or any guest or employee of his and shall pay to the company on demand the amount required to make good or remedy such damage, including compensation for loss of business whilst such damage is being repaired.
10. In the event that the customer fails to pay the initial fee or the further fee the company shall be entitled to cancel the booking.  In the event that the company cancels the booking or the customer cancels the booking the company will charge the customer the cancellation charges set out below.
• If cancelled more than 8 weeks before the date of the function £250.00 cancellation fee.
• If cancelled less than 8 weeks but more than 6 weeks before the date of function 25% of boat hire.
• If cancelled less than 6 weeks but more than 4 weeks before the date of function 50% of boat hire.
• If cancelled less than 4 weeks but more than 2 weeks before the date of function full cost of Boat hire.
• If cancelled less than 2 weeks before the date of the function Full cost of Boat hire plus 90% of estimated function charges
11. Throughout the period of hire, the vessel shall remain under the complete control of the master and crew appointed by the company and the orders of the master throughout the period of hire will be obeyed by the customer and passengers.
12. The scheduled trip may be varied by the master at his absolute discretion in the event of his considering that such variation is desirable through any cause whatsoever.
13. The company reserves the right to substitute for any vessel hire another vessel of a capacity sufficient to accommodate the number of persons expected to be carried in the event of substitution becoming necessary due to operating difficulties or to any other cause which the owners could not reasonably have foreseen.
14. The customer undertakes that no tickets shall be issued or sold to the general public and that all persons who embark on the vessel are genuine and bona fide members of the company, club or association named in the contract.
15. No variation of the terms contained herein shall be binding on the company unless reduced to writing and signed on behalf of the company by a director or manager thereof.
16. Credit Card Payments - An additional charge will be made on credit card payments equivalent to the amount charged by the credit card company to Woods River Cruises.